FAQ

Do you have care instructions?

This depends on the piece, but for homeware items (plates, trays, cups, serving boards etc) please wash by hand.


Items made from terracotta are earthenware and prefer not to be left in water for prolonged periods (especially the unglazed sections). All items are not suitable for microwave use as unglazed ceramics can get extremely hot and this can thermally shock the piece. Please get in touch if you need further information.

Can I commission you?

Yes! I'd love to work on something personal or custom so please get in touch!


However, ceramics is hugely time consuming and my lead time is anywhere between 3 - 7 weeks depending on the order. I also complete all the work myself as I'm a one woman business so there may be times (like around Christmas) when I cannot accept your order.

Do you offer workshops?

My studio is private and I do not offer one-to-one workshops or lessons but I occasionally host workshops - please check the News & Events section for updates on booking.

Where can I get your work?

You can buy directly from me through my Shop or visit the Stockists section for a list of excellent independent retailers who stock my work. Check out my Insta or News & Events for details about any local upcoming fairs for in person events!

Do you offer discounts?

I rarely have a sale BUT I do list 'seconds' on my Shop. Ceramics is a really permanent craft, so if there are any pieces that are not 100% aesthetically pleasing but are still functional, then in my opinion they should never be discarded. My seconds are usually up to 75% off RRP too so wooo!

Something I want isn't in stock?

Sorry! I supply to local retailers so please check out my Stockists page where you can find excellent independent retailers who may have what you're after either in store or online.

What is your dog called?

Cooper! He is a basset hound and loves to join me in the studio, despite being utterly useless at pottery.

I have a question that isn't listed here!

Please get in touch - email is best but I'm a one-wonder-woman machine so please bear in mind I might not get back to you straight away.

 

Profiles & Directories

Working Together

Making Conversations Podcast Jemma Mille

Making Conversations Podcast

Jemma Millen Ceramics Craft Council UK.p

Crafts Council UK

CRAFT NI The Directory Logo_WHITE Jemma

Craft NI

Jemma Millen Ceramics DCCI.png

Design & Crafts Council Ireland